About international shipping
About international shipping
We will ship overseas as follows:
We will ship overseas as follows:
1. We will ship by "EMS" .
*Currently, due to the Trump administration's policy, shipping to the US is handled by DHL.
Please understand that the fees may vary from the price list below.
2. Shipping costs vary depending on the order contents and weight. Regardless of the order amount, the customer is responsible for the shipping costs. Please note that there may be a discrepancy between the shipping cost stated in the order confirmation email and the shipping cost stated on the EMS shipping label. The amount confirmed in the email will be the correct shipping cost. Please understand that we cannot refund the difference.
◆Free shipping for purchases over 10,000 yen in the Asian region
■Asia Area 1: China, Korea, Taiwan flat rate of ￥1,000
■Asia Area 2: (excluding China, Korea, and Taiwan) ￥1,000 flat rate
Oceania: Europe, Canada, Mexico, Middle East, up to 500g ¥3,450
■USA (including Guam): Up to 500g: ¥4,300
■ Central and South America/Africa: Up to 500g: ¥4,000
★Shipping costs will change depending on the weight in increments of 100g.
3. Customs duties
This will be borne by the customer.
4. Orders cannot be canceled after they have been placed.
5. We cannot accept returns or exchanges for reasons of customer convenience after the product has arrived.
6. Delivery time: Approximately 10 days to 2 weeks from the date of shipment
7. Date and time cannot be specified.
8. Tracking method: After the product is shipped, we will send you an email with the tracking number. Please check the email.
9. If the shipping address is incomplete, the customer will be responsible for any costs incurred in re-shipping. Refusal to receive the product is not permitted.
Please be careful when entering your address.